1. Access and Use of the website
a. Scope and Purpose of the Processing
When you access and use our website, we only collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file.
The following personal data is recorded to the extent necessary for the provision of a functional website and our contents and services:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- The website from which access is made (referrer URL)
- The used browser and, if applicable, the operating system of your computer as well as the name of your access provider
b. Legal Basis
Article 6 (1) lit. f)GDPR serves as the legal basis for the data processing. The processing of the mentioned data is necessary for the provision of our services and thus serves the protection of a legitimate interest of our company.
c. Data Deletion and Storage Time
The data subject’s personal data are deleted or blocked as soon as the purpose of the storage is fulfilled. Data older than seven days is getting deleted. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection for the user. Further storage may take place in individual cases if this is required by law.
2. Contact options
a. Scope and purpose of Processing
On our website, we offer you the opportunity to contact us via the forms provided or various email addresses in order to submit your concerns, make product enquiries or receive information about our company. If you make use of our contact options, the following personal data will be processed:
- Name
- Email address
- Country
- Subject and content of your contact
If you provide them voluntarily:
- Address
- Telephone number
- Fax number
- Your company
Your email address, name, country (if applicable) as well as the subject and content of your contact serve the purpose of allocating your enquiry and responding to you. When using our contact options, your personal data will not be passed on to third parties.
b. Legal basis
The data processing described above (cf. § 4 3. a.) for the purpose of establishing contact is carried out voluntarily in accordance with Article 6 (1) lit. a) GDPR on the declaration of consent submitted by you.
c. Data Deletion and Storage Time
As soon as the enquiry you have made has been dealt with and the relevant matter has been conclusively clarified, the personal data processed in relation to your contact will be deleted. Further storage may take place in individual cases if this is required by law.
3. “Investor News and Corporate Reports“
a. Scope and purpose of the Processing
Under the "Investors" tab, you can use the "IR Distribution List" button to call up a contact form in order to be entered in our Investor Relations distribution list, to receive the publication of our quarterly announcements and other ad-hoc announcements and/or to request a print copy of our corporate report. When you join the distribution list and/or request a print copy of our corporate report, we process the following personal data from you:
- Salutation
- Name
- Email address
- Investor affiliation
- Preferred language
- Address (only required for ordering our company report)
- Country
If you provide them voluntarily:
The purpose of providing your personal data as described above is to enable us to send you the desired information to the desired (email) address in accordance with your language preference. If you register on our distribution list, your personal data will be processed by our US-based service provider "Nasdaq" on our behalf and in accordance with our instructions (for more information, see § 5). Your data will not be passed on to any other third parties.
For adding recipients to the distribution list, we use the so-called double opt-in procedure, i.e. we will only send you the newsletter if you first confirm your registration via the link that we send you for this purpose in a confirmation email. In this way, we want to ensure that only you yourself, as the owner of the email address provided, can register for the newsletter. Your confirmation must be sent promptly after receipt of the confirmation email, otherwise your newsletter registration will be automatically deleted from our database.
b. Legal basis
The processing of your personal data for the purpose of entering you in our Investor Relations distribution list and/or sending you our corporate report - as described under § 4 2. a. - only takes place if you have voluntarily given us your consent in each case in accordance with Art. 6 Para. 1 sent. 1 lit. a) GDPR. Your consent can be revoked in each case and at any time with effect for the future by unsubscribing via a link in the footer of the investor communication or by sending us an email to ir@symrise.com.
c. Data Deletion and Storage Time
Your personal data will be processed and stored by us as described under § 4 2. a. for as long as it is required for the transmission of our quarterly reports and other ad-hoc reports and/or the transmission of the corporate report or until you revoke your consent. If it is no longer necessary for the respective purpose or as soon as you have revoked your consent, your personal data will be deleted. Further storage may take place in individual cases if required by law.
4. Applicant Portal
a. Scope and purpose of the Processing
On our career section, you have the opportunity to find out about vacant positions and to upload your application to our applicant portal. Your personal data will only be processed by us for the purpose of managing your application and may be forwarded within the company. For further information on data processing in the context of your application, please refer to the respective data protection statements on our careers page.
When you use our applicant portal, we collect the following data, which is technically necessary for us to be able to display the applicant portal to you and to ensure stability and security:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the file accessed
- Website from which access was made (referrer URL)
- Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.
Please note that the use of functional cookies must be consented to in order to operate the applicant portal.
b. Legal Basis
Article 6 (1) lit. a) GDPR serves as the legal basis for the data processing. You can revoke your voluntarily declared consent at any time by prohibiting the use of functional cookies again.
c. Data deletion and Storage Time
As soon as the aforementioned data is no longer required to display the applicant portal, it will be deleted. This takes place after 7 days. Further storage may take place in individual cases if this is required by law.
5. „Job Alert“ Newsletter (career section)
a. Scope and purpose of Processing
In our career section you have the option of subscribing to a free newsletter, the so-called “Job Alert”. This will inform you regularly, at intervals chosen by you, about new job advertisements. For this purpose, we require the following personal data from you:
Your data will not be passed on to third parties in connection with the newsletter dispatch.
For sending the newsletter, we use the so-called double opt-in procedure, i.e. we will only send you the newsletter if you first confirm your registration via the link that we send you for this purpose in a confirmation email. In this way, we want to ensure that only you yourself, as the owner of the email address provided, can register for the newsletter. Your confirmation must be sent promptly after receipt of the confirmation email, otherwise your newsletter registration will be automatically deleted from our database.
b. Legal basis
The processing of your name and email address for the newsletter dispatch is based on your voluntary declaration of consent in accordance with Art. 6 Para. 1 sent. 1 lit. a GDPR. Your consent can be revoked at any time with effect for the future by unsubscribing via a link in the footer of our newsletter or by sending us an email to info@symrise.com.
c. Data deletion and Storage Time
Your name and email address will be stored for as long as you are subscribed to the newsletter. After unsubscribing from our newsletter, your aforementioned personal data will be deleted. Further storage may take place in individual cases if required by law.
6. Marketing Communication
a. Scope and Purpose of the Processing
On our websites, you can choose to be contacted by us with information on topics related to Symrise, which may include newsletter, new products information or event invitation (hereinafter referred to as: marketing communication). Your personal information will only be used for the purpose described before and will not be sold.
For the purpose of providing you with such marketing communication we use the following personal data as contact information about you:
- Name
- Email address
- Company
- Title
- Country/Location
This information is also needed to ensure your serious interest in Symrise and our products. For the collection and storage of your personal data Symrise AG will be the main responsible controller. However, while Symrise AG is responsible regarding the use of your contact information for marketing communication on a global scale, there is also a regional point of contact and a local point of contact, which act as a so-called joint controller together with Symrise AG. In this context, your country/location is needed in order to ensure that you will be assigned to the accurate responsible points of contact within Symrise. In other words, regarding the processing of your personal data and the use for marketing communications there will be one global joint controller (Symrise AG), one regional joint controller (regional Headquarter) and one local joint controller (Local Point of Contact) only. Next to Symrise AG, which also acts as the regional Headquarter for the European, African and Middle East Area, there are three more regional Headquarters, which are Symrise APAC pte. Ltd., Singapore (for the Asian Pacific Area), Symrise Inc., USA (for North America) and Symrise Aromas e Fragrancias Ltda. (South & Central America). For your local Point of Contact, which is the local joint controller at the same time, please see the list of countries. If your country/location is not explicitly named in this list (i.e. you would fall under “other countries”) your local point of contact will the respective regional Headquarter as described before.
Besides, in case your country/location is not part of the European Economic Area (EEA), your contact information is shared with the responsible affiliates outside the EEA, regarding transfers outside the EEA please refer to § 5.
Furthermore, if you have indicated to be in the USA your personal data will be stored on our database in the USA, if you have indicated any other country, your personal data will be stored on our database in the Netherlands.
b. Legal Basis
We will only process your personal data as described before (cf. § 4 5. a.), when you have given your free consent according to Article 6 (1) lit. a) GDPR. You can withdraw your consent at any time for the future by using the unsubscribe link at the bottom of each communication.
c. Data Deletion and Storage Time
Your above-mentioned personal data (cf. § 4 5 a.) will be stored for three years as of the time when it was collected and then be deleted, except the responsible joint controllers obtain another consent from you. Besides, your contact information will be deleted if you have unsubscribed from the marketing communication. Further storage may take place in individual cases if this is required by law.
