The science behind the sensation
Menthol has long been celebrated for its distinctive cooling sensation. This sensation, paradoxically refreshing without the presence of actual cold, has intrigued scientists and delighted consumers worldwide. But how exactly does menthol create this cooling effect, particularly in the absence of any physical temperature change?
The secret to menthol’s unique cooling effect lies in its ability to chemically trigger the body’s cold receptors. Specifically, menthol binds to a type of protein known as TRPM8, or the cold and menthol receptor, located on the nerve endings of the skin and in oral mucosa. When menthol molecules bind to these receptors, they effectively lower the temperature threshold at which the receptor activates, causing the body to perceive cold where there is none. This neural trickery sends signals to the brain that the body is experiencing cool temperatures, resulting in the cooling sensation that menthol is famous for.

Enjoying the chill without the burn
In the context of consumer enjoyment, particularly in products like chewing gums, toothpastes, and mouthwashes, menthol’s cooling effect is not just about the sensation but also about the experience it enhances. Unlike capsaicin, the compound that gives chili peppers their heat and can cause a burning sensation even at low dosages, menthol does so only at very high concentrations.
The cooling effect of menthol is particularly appreciated as it can stimulate the sense of freshness and cleanliness without any discomfort. This is why menthol is often incorporated into dental hygiene products. It leaves a fresh aftertaste and feeling that many consumers associate with thorough cleaning and breath freshness. In chewing gums, menthol not only imparts a refreshing flavor but also contributes to a lingering sense of coolness, enhancing the mouthfeel and overall sensory experience.

Consumer perception and trends
The consumer market has shown a consistent preference for the cooling properties of menthol, associating it with freshness and cleanliness. This has driven product innovation across various industries, aiming to harness menthol’s sensory appeal without compromising on comfort. Today, products are carefully formulated to balance menthol concentration, ensuring that the cooling effect is pronounced enough to be enjoyable but not overwhelming.
Symrise’s extensive Symcool® portfolio is a case in point. With scientific passion and creative intuition, Symrise has created the broadest menthol and coolants portfolio, and has perfected fresh and clean sensations to satisfy consumer demand for unique, invigorating, and refreshing flavors. Symcool® will also go beyond freshness and mint flavors; it defines and enhances flavors like cinnamon, citrus and others. Additionally, at lower dosage where you do not perceive the cooling effect Symcool® can be used in fruit flavors to improve the body and the longevity. It brings out the fresh and fruity notes, which make the flavor appear more authentic. One product many facets.
Menthol’s ability to mimic the refreshing qualities of actual cold temperatures without causing discomfort is a remarkable feat of nature’s design. It highlights the fascinating ways in which chemical compounds can interact with human sensory systems to modify our perceptions of the environment. As research continues, the applications of menthol are likely to expand, further integrating this essence of freshness into new and innovative consumer products.